Refund policy
✅ Return Window
We accept returns within 7 days from the date of delivery.
📋 Return Conditions
To be eligible for a return:
- Product must be unused and undamaged
- Must be in original packaging
- All accessories and tags must be included
- Unboxing video recommended for damage claims
❌ Non-Returnable Items
- Products damaged by customer misuse
- Products without original packaging
- Products returned after 7 days
- Customized or personalized items
🔄 How to Initiate Return
- WhatsApp us at +91 9562991162
- Share your Order ID
- Share reason for return
- Share photos/video of the product
- We will arrange Delhivery pickup within 24-48 hours
💰 Refund Process
| Payment Method | Refund Time |
|---|---|
| UPI / Net Banking | 5-7 business days |
| Credit / Debit Card | 5-7 business days |
| Razorpay Wallet | 2-3 business days |
🔃 Exchange Policy
We offer free exchange for:
- Wrong product delivered
- Damaged product received
- Wrong size or color delivered
Exchange processed within 3-5 business days after pickup.
📞 Return Support
WhatsApp: +91 9562991162
Email: delboobjects@gmail.com
Timing: Monday-Saturday 9AM-8PM